Privacy Policy

Patrick Robinson & Co Solicitors Privacy Policy

Patrick Robinson & Co Solicitors (referred to as "we", "our", "us") is committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

1. Collection of Personal Information

We collect personal information that is necessary for us to provide our services to you. The primary point of contact is through our customer form, where we may collect the following information:

Name
Contact details (such as email address, phone number, and postal address)
Details of your enquiry or case

2. Use of Personal Information

The personal information we collect is used to:

Respond to your enquiries and provide legal services
Manage and improve our services
Communicate with you about your case or enquiry
Comply with legal obligations

3. Disclosure of Personal Information

We may disclose your personal information to:

Our legal team and staff members who need the information to provide legal services to you
Third-party service providers who assist us in delivering our services (such as IT support, document storage, and email services)
Other parties where required by law or with your consent

We do not sell or trade your personal information to third parties.

4. Protection of Personal Information

We take reasonable steps to protect your personal information from misuse, interference, loss, unauthorized access, modification, or disclosure. These steps include:

Implementing physical security measures
Using secure electronic storage systems
Restricting access to personal information to authorized personnel only

5. Access to and Correction of Personal Information

You have the right to access and correct your personal information held by us. If you wish to access or correct your personal information, please contact us using the details provided below. We will respond to your request within a reasonable timeframe.

6. Use of Cookies and Tracking Technologies

Our website may use cookies and other tracking technologies to enhance your experience and gather information about website usage. You can control the use of cookies through your browser settings. However, disabling cookies may affect the functionality of our website.

7. Links to Other Websites

Our website may contain links to other websites. We are not responsible for the privacy practices of these websites, and we encourage you to review their privacy policies.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on our website, and we encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your personal information.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or our handling of your personal information, please contact us at:

Patrick Robinson & Co Solicitors
Level 3, 262 Queen Street Melbourne VIC 3000
Phone: (03) 9642 0255

By using our website and services, you consent to the collection, use, and disclosure of your personal information as described in this Privacy Policy.